Terms & Conditions

1. Scope of these Terms

These Terms apply to your use of the GlacierHook Outfitters website and services, including viewing content, exploring layouts and placing orders. Additional terms may apply to specific promotions, bundles or services; if that happens, those terms will be presented alongside the relevant offer.

GlacierHook Outfitters serves a global audience. We do not limit any mandatory consumer rights that you may have under the laws of your place of residence.

2. Use of the site

• You agree to use the site in a lawful way and not to interfere with its normal operation.
• You agree not to attempt to access accounts or data that do not belong to you, or to reverse-engineer, probe or attack our systems.
• You may not use our layouts, text, images or designs in a way that misleads others into thinking they are your own brand.

3. Accounts and accuracy

If you create an account, you are responsible for keeping your login details secure and for all activity that happens under your credentials.

You agree to provide accurate, current information and to update it when needed so we can process orders and communicate with you properly.

4. Products, bundles and availability

We present bundles, layouts and individual items as clearly as we can, but some details may change or vary in practice, including colors, materials or included accessories.

• We may change or discontinue products and bundles at any time.
• Displaying an item on the site does not guarantee that it is available for purchase in your region at all times.
• We reserve the right to limit quantities or refuse orders where there is evidence of misuse, error or fraud.

5. Orders, pricing and payment

When you place an order, you are offering to purchase products under these Terms. We may accept or decline your order after review.

• Prices, taxes, fees and shipping costs are shown in the checkout flow and may vary by region and currency.
• We may correct obvious pricing errors even after an order has been submitted, provided no payment has been finally processed.
• Payments are handled by external payment providers; their terms may also apply.

6. Shipping, risk and customs

Shipping options, delivery estimates and any applicable customs or import duties depend on your location and will be shown or explained during checkout where possible.

Risk of loss for physical products generally passes to you when the order is delivered to the address you provide, subject to any mandatory rules that apply in your country.

7. Returns, cancellations and refunds

Our return and refund practices are designed to be fair and to follow any required consumer laws in your region. Specific details about return windows, condition of products and refund methods will be provided in the checkout flow or in a separate returns policy.

If you believe there is a problem with your order, contact us at support@glacierhook.com and we will review your case.

8. No guarantee of ice conditions

GlacierHook Outfitters provides gear, bundles and ideas for ice fishing trips, but we cannot control ice conditions or weather in any region.

• You are solely responsible for checking local ice thickness, weather forecasts and safety rules before going onto frozen water.
• Nothing on this site should be taken as a guarantee that any ice is safe to walk, drive or fish on.

9. Safety and personal responsibility

Ice fishing, travel on frozen surfaces and the use of sharp tools (such as augers) involve inherent risks. You agree to use our products responsibly and to follow local laws, expert guidance and common-sense safety practices.

We are not responsible for accidents or injuries resulting from unsafe use of equipment, ignoring warnings or misjudging local conditions.

10. Intellectual property

Unless otherwise indicated, the content on this site — including text, layouts, images, logos and design elements — is owned by GlacierHook Outfitters or used under license.

• You may view and use the site for personal, non-commercial purposes related to exploring and purchasing our products.
• You may not copy, redistribute or commercially exploit content from the site without our prior written permission.

11. Third-party links and tools

Our site may include links to third-party websites or tools, such as weather resources, mapping services or payment providers. These sites are independent from GlacierHook Outfitters.

We are not responsible for the content, policies or practices of third-party sites. You should review their terms and privacy policies before using them.

12. Limitation of liability

To the maximum extent permitted by applicable law, GlacierHook Outfitters and its owners, employees and partners are not liable for any indirect, incidental, special or consequential damages arising from your use of the site or products.

Where local law does not allow certain limitations, we will respect the minimum rights you are entitled to as a consumer.

13. Changes to these Terms

We may update these Terms from time to time, for example when we add new features or respond to legal requirements. When we make significant changes, we will adjust the “last updated” date and may provide a notice on the site.

Last updated: 2025

14. Contact

If you have questions about these Terms, you can contact us at support@glacierhook.com with “Terms” in the subject line.